Privacy Policy

How we use your information

Scope, purpose, and confidentiality at a glance.

We collect personal details only when you contact us, apply for a role, or request information about our home care and support services. This may include your name, contact details, and information you choose to provide about your care needs or work history.

Personal details and uploaded documents, including CVs, are used strictly for care and employment purposes. We do not sell your information, and we share it only where needed to respond to your enquiry, assess an application, or meet a legal obligation.

CV and application handling

CVs and application documents are stored securely, accessed only by people involved in recruitment, and retained only as long as needed for the hiring process. Please share only the information needed for your application, and check your details before you send them.

Client confidentiality

Information about the people we support is kept confidential and handled with dignity. Access is limited to staff who need it to provide safe and appropriate care.

Australian privacy principles

We aim to meet the Australian Privacy Principles and our confidentiality obligations. If you believe your information has been handled incorrectly, please contact us so we can look into it.

Your rights

You can request to review, correct, or update the personal information we hold about you at any time. Get in touch using our contact details and we will respond to your request.

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